How This FAQ Works for You
Most questions we get fall into a few clear areas: getting your account open, moving money in and out, and understanding how games load on your device. We've organized the answers below to match that flow. If you're depositing for the first time, the process runs through your existing bKash, Nagad, or Rocket wallet — no new app needed. Open your wallet,
send to the number shown on the deposit screen, confirm with your PIN, and the balance lands in your account. Withdrawals go back to the same wallet you used to deposit, after we verify the account matches. Players in Dhaka and elsewhere in Bangladesh use the same steps. If something isn't covered below, our support team is reachable via live chat directly
from the account page.
- bKash
- Nagad
- Rocket