What We Collect and Why We Hold It
When you open an account, we collect the information you provide directly: your name, email address, contact number, and the payment method you register — whether that is bKash, Nagad, or Rocket. We also record transactional data each time a deposit clears or a withdrawal is
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verified, because payment rails like bKash and Nagad require a traceable record for dispute resolution and account security. Device and session data — browser type, IP address, and pages visited — are logged automatically to detect unusual login patterns and keep your wallet safe. We do
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not sell this data to third parties. Retention periods vary by data type: account identity records are kept while your account is active and for a period after closure as required by applicable rules; transactional logs tied to bKash, Nagad, or Rocket payments are held for
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the minimum period needed to resolve disputes. Your eligibility to use this platform and the specific data rights available to you depend on the laws that apply in your region. If you are based in Bangladesh, you may contact our support team to ask what data
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we hold and to request corrections.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.